Resolving buffering on MAG during peak hours — proven methods

[JenStream]

Opening this discussion to share what I've learned and hear from others with similar experiences.

 

[DonaldTV]

My MAG buffers heavily between 7-10pm. Same content is fine at other times.

 

[PaulHD]

This is almost certainly peak-hour server load, not your local connection.

 

[SpeedTest_Kim]

How do I confirm it's the server and not my internet?

 

[STBsupport]

Run a speed test at 7pm and again at 2am. If speeds are similar, it's server-side.

 

[NetNerd92]

Speeds were 120Mbps both times. Definitely not my internet.

 

[DNSfixer]

Then it's server capacity at the provider end during peak hours.

 

[RuthApps]

Does your portal have multiple server options? Some MAG portals let you switch servers.

 

[rachel_r]

I see a Server Location option in the portal settings but only one is listed.

 

[DVR_Dan]

Contact your provider and ask if there's an alternate server URL during peak hours.

 

[IPTVtutor]

Some providers have a secondary CDN for peak-hour users.

 

[HD_Harold]

My provider gave me an alternate portal URL specifically for peak hours. It helped a lot.

 

[rachel_r]

That's a good support response. Not all providers offer this.

 

[ScamAlert]

Another option: lower the stream quality setting in the portal during peak hours.

 

[BoxReviewer]

Going from 1080p to 720p significantly reduces the bandwidth demand.

 

[TVboxPro]

720p at 7pm is better than constantly rebuffering 1080p.