TomBuffer New member Jun 22, 2017 #1 Opening this discussion to share what I've learned and hear from others with similar experiences.
SuzieQ_Tech New member Jun 23, 2017 #2 My MAG auto-updated firmware and now the portal won't connect.
BufferBuster New member Jun 24, 2017 #3 Firmware updates on MAG can change how portals are handled. Rollback is possible.
STBsupport New member Jun 24, 2017 #4 The official Infomir website has firmware archives for all MAG models.
StreamKing New member Jun 26, 2017 #5 Go to infomir.eu — that's the official manufacturer site for MAG boxes.
BoxKing88 New member Jun 25, 2017 #6 Download the correct firmware for your exact model number, put it on a USB drive, boot to update mode.
Download the correct firmware for your exact model number, put it on a USB drive, boot to update mode.
AdminSarah Moderator Staff member Jun 27, 2017 #6 Update mode on MAG: hold the Menu button while powering on. Device enters update mode.
AppWizard New member Jun 28, 2017 #7 Once in update mode, insert USB with firmware. Device should detect and offer to install.
chris_tv New member Jun 26, 2017 #8 Always get firmware from the official Infomir site only. Third-party firmware is risky.
DaveStreamer New member Jul 3, 2017 #9 Important: after rollback, disable auto-update to prevent the same issue recurring.
TVboxPro New member Jul 2, 2017 #10 Auto-update is enabled by default. Disable it in System Settings > Update.
DaveStreamer New member Jun 27, 2017 #11 I do manual updates on my schedule, after checking community reports about the version.
PatriciaHD New member Jul 6, 2017 #12 Smart approach. Community reports on forum sites like this often catch firmware issues quickly.
jake_m New member Jul 1, 2017 #13 Successfully rolled back. Portal connects again. Auto-update is now disabled.