DNSfixer New member Joined Jul 3, 2018 Messages 702 Jun 22, 2020 #1 Opening this discussion to share what I've learned and hear from others with similar experiences.
JenStream New member Joined Jan 17, 2013 Messages 60 Jun 23, 2020 #2 My TV box shuts down after about 2 hours of streaming. Heat issue?
BettyStream New member Joined Dec 26, 2017 Messages 56 Jun 24, 2020 #3 Almost certainly. Thermal shutdown is a protection mechanism to prevent hardware damage.
BoxReviewer New member Joined Aug 13, 2017 Messages 597 Jun 23, 2020 #5 Touch the box carefully after it shuts down. If it's very hot, heat is the cause.
VPNguru New member Joined Sep 18, 2016 Messages 1,154 Jun 25, 2020 #6 Very hot to the touch. Definitely heat. What do I do?
NvidiaShield_Greg New member Joined Feb 4, 2018 Messages 474 Jun 23, 2020 #7 Step 1: Ensure the box has clear space around it for airflow. Don't put it in a cabinet.
SupportAlex Moderator Staff member Joined Feb 10, 2011 Messages 1 Jun 26, 2020 #7 My box was in an enclosed TV cabinet. Moved it to an open shelf — problem reduced significantly.
BobWifi New member Joined Feb 17, 2020 Messages 41 Jun 26, 2020 #8 Step 2: Don't stack items on top of the box. Electronics need the top surface for heat dissipation.
EricNetPro New member Joined Nov 21, 2015 Messages 31 Jun 27, 2020 #9 Step 3: Some boxes benefit from a small USB-powered fan placed nearby.
chris_tv New member Joined Feb 25, 2012 Messages 57 Jun 30, 2020 #10 A 2-inch USB fan blowing across the box costs a few dollars and can make a huge difference.
Frank_Tech New member Joined Mar 21, 2019 Messages 35 Jun 30, 2020 #11 Bought a small USB fan as suggested. No more thermal shutdown even after 4+ hours.
BufferBuster New member Joined May 2, 2016 Messages 53 Jun 26, 2020 #12 Excellent. Some higher-end boxes have better thermal management by design.
TV_Tim New member Joined Aug 19, 2016 Messages 47 Jul 3, 2020 #13 The budget boxes cut costs on thermal design. Active cooling is sometimes necessary.
MaryLogin New member Joined Jan 5, 2019 Messages 58 Jun 28, 2020 #14 Also worth checking: close any apps you're not using. Background apps generate heat too.
Moderator_Max Moderator Staff member Joined Jan 2, 2010 Messages 2 Jul 5, 2020 #14 Background app management is often overlooked as a heat contribution.