Latest activity
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DianaTV replied to the thread Portal loads for 10 seconds then reloads itself in a loop — cause and fix.If factory reset is needed: 1. Back up your portal URL and any custom settings. 2. Settings → Advanced Settings → Factory Reset. 3... -
RyanBuffer replied to the thread Portal loads for 10 seconds then reloads itself in a loop — cause and fix.I solved my continuous looping by factory resetting the MAG and re-entering credentials. Something in the local storage had corrupted. -
AppWizard replied to the thread Portal loads for 10 seconds then reloads itself in a loop — cause and fix.My loop was time-based — happened between 7pm and 10pm but not during daytime. That was a clear sign of server congestion, not a device... -
LindaForum replied to the thread Portal loads for 10 seconds then reloads itself in a loop — cause and fix.Important question. Looping only at certain times usually indicates a server load issue on the provider side. Continuous looping is more... -
LauraTech replied to the thread Portal loads for 10 seconds then reloads itself in a loop — cause and fix.Is the looping happening at a specific time of day or is it continuous? -
TechDad_Bill replied to the thread Portal loads for 10 seconds then reloads itself in a loop — cause and fix.Before contacting support, try clearing the MAG browser cache: 1. Settings → Advanced Settings → Clear Cache. 2. Also clear the portal... -
BobWifi replied to the thread Portal loads for 10 seconds then reloads itself in a loop — cause and fix.Contact your provider support first and describe the exact behavior. They can check server-side logs to see what is happening during the... -
SpeedTest_Kim replied to the thread Portal loads for 10 seconds then reloads itself in a loop — cause and fix.Had this exact issue. It started after my provider's system updated. The session timeout setting changed on their end. -
MeshMaster replied to the thread Portal loads for 10 seconds then reloads itself in a loop — cause and fix.Looping portal reload is usually a session token issue. The portal authenticated but when it tries to fetch channel data the token... -
StreamKing posted the thread Portal loads for 10 seconds then reloads itself in a loop — cause and fix in Portal & Connection Issues.My MAG shows the portal loading screen, briefly flashes the channel list, then reloads. This has been happening for two days. Was... -
VPNstreamer replied to the thread MAG device cannot connect to portal after changing router — troubleshooting guide.FIXED: Had two issues simultaneously. The new router used a different subnet and I had a static IP set on the MAG. Switched to DHCP and... -
DaveStreamer replied to the thread MAG device cannot connect to portal after changing router — troubleshooting guide.How do I disable SIP ALG? It is not labelled clearly in my router interface. -
DianaTV replied to the thread MAG device cannot connect to portal after changing router — troubleshooting guide.Another common cause: the new router uses a different IP range (e.g., 192.168.0.x instead of 192.168.1.x) and the MAG has a static IP...
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MAGuser_Roy replied to the thread MAG device cannot connect to portal after changing router — troubleshooting guide.SIP ALG is a router feature that inspects and modifies VoIP packets. It sometimes incorrectly modifies streaming traffic, causing... -
rachel_r replied to the thread MAG device cannot connect to portal after changing router — troubleshooting guide.My new router had SIP ALG enabled by default. Disabling SIP ALG in the router settings fixed the MAG connection immediately.