Latest activity
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LauraTech replied to the thread Portal loads for 10 seconds then reloads itself in a loop — cause and fix.Is the looping happening at a specific time of day or is it continuous? -
TechDad_Bill replied to the thread Portal loads for 10 seconds then reloads itself in a loop — cause and fix.Before contacting support, try clearing the MAG browser cache: 1. Settings → Advanced Settings → Clear Cache. 2. Also clear the portal... -
BobWifi replied to the thread Portal loads for 10 seconds then reloads itself in a loop — cause and fix.Contact your provider support first and describe the exact behavior. They can check server-side logs to see what is happening during the... -
SpeedTest_Kim replied to the thread Portal loads for 10 seconds then reloads itself in a loop — cause and fix.Had this exact issue. It started after my provider's system updated. The session timeout setting changed on their end. -
MeshMaster replied to the thread Portal loads for 10 seconds then reloads itself in a loop — cause and fix.Looping portal reload is usually a session token issue. The portal authenticated but when it tries to fetch channel data the token... -
StreamKing posted the thread Portal loads for 10 seconds then reloads itself in a loop — cause and fix in Portal & Connection Issues.My MAG shows the portal loading screen, briefly flashes the channel list, then reloads. This has been happening for two days. Was... -
VPNstreamer replied to the thread MAG device cannot connect to portal after changing router — troubleshooting guide.FIXED: Had two issues simultaneously. The new router used a different subnet and I had a static IP set on the MAG. Switched to DHCP and... -
DaveStreamer replied to the thread MAG device cannot connect to portal after changing router — troubleshooting guide.How do I disable SIP ALG? It is not labelled clearly in my router interface. -
DianaTV replied to the thread MAG device cannot connect to portal after changing router — troubleshooting guide.Another common cause: the new router uses a different IP range (e.g., 192.168.0.x instead of 192.168.1.x) and the MAG has a static IP... -
MAGuser_Roy replied to the thread MAG device cannot connect to portal after changing router — troubleshooting guide.SIP ALG is a router feature that inspects and modifies VoIP packets. It sometimes incorrectly modifies streaming traffic, causing... -
rachel_r replied to the thread MAG device cannot connect to portal after changing router — troubleshooting guide.My new router had SIP ALG enabled by default. Disabling SIP ALG in the router settings fixed the MAG connection immediately. -
TechMike88 replied to the thread MAG device cannot connect to portal after changing router — troubleshooting guide.If that does not work, check the MAG network settings: 1. Settings → Network → Ethernet/Wi-Fi. 2. If set to static IP, update to match... -
GaryStream replied to the thread MAG device cannot connect to portal after changing router — troubleshooting guide.First try a full power cycle of the MAG after the router change: 1. Unplug the MAG power completely. 2. Restart the new router and wait... -
BoxReviewer replied to the thread MAG device cannot connect to portal after changing router — troubleshooting guide.What router did you switch to and what settings are different from the previous? -
RonaldFix replied to the thread MAG device cannot connect to portal after changing router — troubleshooting guide.Also check if the new router has IGMP proxy or multicast settings that differ from your old router. Some streaming protocols use...