Latest activity
-
CindyApps posted the thread MAG device keeps losing the portal URL after power off — permanent fix in MAG Setup & First Configuration.Every time I unplug my MAG 322 the portal URL resets to blank. I have to re-enter it every time. There has to be a way to make it remember. -
PatriciaHD replied to the thread MAG device shows black screen after entering portal URL — solved.Moderator note: if you continue to have issues, contact your service provider's support with a description of the error. Do not post... -
TV_Tim replied to the thread MAG device shows black screen after entering portal URL — solved.Good resolution. For others: the MAG keyboard is small and slow. Consider using a USB keyboard for URL entry to avoid typos. -
TomBuffer replied to the thread MAG device shows black screen after entering portal URL — solved.SOLVED for me: I had a typo in the URL — one character off. Compared character by character with the confirmation email and found it... -
HomeLab_Hans replied to the thread MAG device shows black screen after entering portal URL — solved.Ethernet is always recommended for MAG initial setup. Switch to wired for the first setup, even if you plan to use Wi-Fi later. -
PortalError replied to the thread MAG device shows black screen after entering portal URL — solved.Also check: is your MAG connected by Ethernet or Wi-Fi? Black screen can occur on weak Wi-Fi if the portal page is too large to load... -
RuthApps replied to the thread MAG device shows black screen after entering portal URL — solved.If the URL is wrong, the MAG shows an error message. If it shows a black screen with a spinner that disappears, the URL resolved but the... -
MAGuser_Roy replied to the thread MAG device shows black screen after entering portal URL — solved.How do I tell if the server is down versus my URL being wrong? -
JenStream replied to the thread MAG device shows black screen after entering portal URL — solved.I had the same black screen issue. The fix for me was a different one — the portal server was temporarily down. Waited 2 hours and it... -
BufferBuster replied to the thread MAG device shows black screen after entering portal URL — solved.Step by step to re-enter correctly: 1. On the MAG home screen press the MENU button. 2. Navigate to Settings → Servers → Portal. 3... -
NetDoctor replied to the thread MAG device shows black screen after entering portal URL — solved.Also try removing any trailing slash from the URL. Some MAG firmware versions reject URLs that end with a slash character. -
SmartTVGuru replied to the thread MAG device shows black screen after entering portal URL — solved.Missing http:// is the most common cause. MAG boxes require the full URL with the protocol prefix. Without it the device does not know... -
RonaldFix replied to the thread MAG device shows black screen after entering portal URL — solved.What is the exact portal URL format you entered? Does it begin with http:// or was it entered without the protocol? -
SuzieQ_Tech posted the thread MAG device shows black screen after entering portal URL — solved in MAG Setup & First Configuration.Just received my MAG box and followed the setup instructions. Entered the portal URL exactly as given, pressed OK, and now I only see a... -
MatthewNet replied to the thread Checking a new provider before subscribing — community due diligence tips for May 2026.Thanks everyone. Going to run a 24-hour trial first per these recommendations before paying anything.