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TechMike88 replied to the thread Troubleshooting authentication errors with paid services on Android TV boxes.XCIPTV had this exact issue last year after a server API update. Updating the app resolved it. -
BoxReviewer replied to the thread Troubleshooting authentication errors with paid services on Android TV boxes.Force update the app through the Play Store or sideload the latest APK from the developer. -
HomeLab_Hans replied to the thread Troubleshooting authentication errors with paid services on Android TV boxes.Another cause: the app version on the TV box may be outdated and incompatible with the server API. -
HomeLab_Hans replied to the thread Troubleshooting authentication errors with paid services on Android TV boxes.Settings → Network → Advanced → MAC Address, or similar depending on your box firmware.
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IPTVreviewer replied to the thread Troubleshooting authentication errors with paid services on Android TV boxes.What is the Android TV box MAC address and where do I find it? -
BoxKing88 replied to the thread Troubleshooting authentication errors with paid services on Android TV boxes.Contact your provider to whitelist the new MAC address if they use MAC binding. -
MAG_Mitch replied to the thread Troubleshooting authentication errors with paid services on Android TV boxes.Some providers use MAC address binding. Your TV box has a different MAC than your phone. -
BoxKing88 replied to the thread Troubleshooting authentication errors with paid services on Android TV boxes.The app may also be caching old credentials. Clear app data in Android settings and re-enter.
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mark_wifi replied to the thread Troubleshooting authentication errors with paid services on Android TV boxes.Your confirmation email usually states the connection count, or contact your provider support. -
LisaCache replied to the thread Troubleshooting authentication errors with paid services on Android TV boxes.How do I check how many connections my subscription includes? -
MaryLogin replied to the thread Troubleshooting authentication errors with paid services on Android TV boxes.Log out from all devices and try connecting only from the TV box first. -
STBforum replied to the thread Troubleshooting authentication errors with paid services on Android TV boxes.Most plans include 1 connection. If you are logged in on your phone you may be blocking the TV box. -
TomBuffer replied to the thread Troubleshooting authentication errors with paid services on Android TV boxes.This is a common issue. The first thing to check is whether your subscription allows multiple simultaneous connections. -
NetDoctor posted the thread Troubleshooting authentication errors with paid services on Android TV boxes in Android TV Box & Paid Services.My paid service credentials work on my phone but fail on my Android TV box. Here is how I diagnosed and fixed it. -
IPTVtutor replied to the thread Setting up TiviMate on an Android TV box for paid IPTV services.Overall TiviMate + Android TV box is the setup I recommend to everyone asking about IPTV players.