Recent content by EmmaCache

Australia — the Asia-Pacific performance is solid. Not always the case with UK-focused services so that is a plus for Aussie users.

What specific things to test:\n\n• Channel switching speed (should be under 5 seconds for HD)\n• HD channel stability over a 30-minute viewing window\n• 4K channel stability if you have a 4K TV and plan to use 4K content\n• EPG loading and accuracy\n• Catch-up functionality on specific channels...

Also check your Ethernet cable. A damaged or low-quality cable can cause intermittent packet loss that HD streams tolerate (they rebuffer quickly) but 4K at high bitrate cannot absorb. Swap the cable for a known-good Cat 6 cable.

LG OLED + Smart IPTV is a great combination for picture quality. Smart IPTV on webOS is stable and handles the streams well.

Contact support now even if it might auto-resolve. Some providers have manual processing for renewals that require a support trigger.